An enterprise solution for digital devices.
Let your IT staff focus on what’s important.
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Comprehensive Coverage
Coverage options include insurance, service contact, technical assistance, end of life buy-back, and recycling.
Group Pricing
SEEdS is priced as a group plan. Coverage is available to schools and businesses with 50+ devices.
Warranty Management
We view, access, and automatically track customer asset warranty coverage and data.
EOL Device Buyback
The end-of-life device buyback program includes RV3 certified recycling.
Protection for essential devices used by your business.
Don’t let device damages cost your company! Safeguard employee-issued devices.
Retail
Wholesale
Office
Restaurant
Construction
Manufacturing
Retail
Wholesale
Office
Restaurant
Construction
Manufacturing
Technology
Devices Covered
We cover many different types of devices, including: Desktop Computers, Laptop Computers, Tablets, Smartphones, Wifi (hot spots), televisions, IoT devices and other Electronics with values of $9,999 or less.
This is a group program so you must have a minimum of 50 or more devices to qualify.
Types of coverage
Coverage Options
An exclusive hybrid insurance, service contract, technical assistance, warranty management, and EOL (end-of-life) buyback. Any insurance placements are handled through Stuckey & Company, a nationally licensed insurance agent.
Service Contract
- Accidental Damage
- Mechanical Malfunction
- Electrical Malfunction
- Liquid Submersion
- Power Surge
Insurance
- Lost
- Theft
- Burglary
- Robbery
- Fire
- Flood
- Natural Disaster
Technical Assistance
- Device Troubleshooting
- Remote Fix
- Find My Device
- Network Troubleshooting
- Includes Service Contract
How it works
Easy Production Process
1.
Submit a SEEdS application.
Just submit a SEEdS application to
seeds@stuckey.com and we will return a quote proposal.
2.
Review the proposal
We will return a quote proposal with the coverage options, deductible, term, and effective date. Financing options also available.
3.
Sign the proposal.
Simply return the signed proposal indicating coverage options, deductible, term, effective date and full payment.
Our Partners
About us
Stuckey’s Enterprise Solution
We have developed a comprehensive digital device insurance program that gives businesses the confidence they need to run a successful business . Our goal is to provide an Eco-friendly, financially sustainable insurance solution through a network of professional advisors.
Get the protection
you need today!
keep your small business running successfully.
FIRST DEVICE
SECOND DEVICE
ADDITIONAL DEVICE
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faq
Frequently Asked Questions
Stuckey is an MGA (managing general agent) and national wholesale insurance broker, and they have partnered with Clarus Communications to bring the SEEdS program for ourtechnology agent’s clients.
There are several different value propositions with this program.
- Priced as a group policy
- Help client manage theirmanufacturers warranties
- Hardware Help desk component
Help desk personnel,manufacturer’s warranty administration,and device inventory.
- WIFI (HotSpots)
- Desktop Computers
- Laptop Computers
- Tablets
- Smartphones
- Televisions
- Electronics– Individual values of $9,999 or less.
Yes, up to $9,999 in value.
You cannot quote, explain coverage, or get commissions from insurance aspect of this program. This will need to be done with Stuckey &Co. However, if the client does not choose the insurance aspect of this program and since it is a service contract, we can provide commissions on the placements of this service contract.
You cannot offer the product on brand new products.
An exclusive hybrid insurance, service contract, technical assistance, warranty management, and EOL (end-of-life) through Ensure Protect for buyback product of electronic devices which can be offered through Clarus Communications and its agents. Clients can pick and choose what length, deductible and options they want covered.
Not only does it cover laptops and computers, but also TVs plus any IoT devices as well.
School and businesses with 50 or more owned devices. The devices need to be less than 5 years old.
Only a minimumdevice count of 50 or more.
There are three different options the client can choose, and they can select all the options together as well:
- Insurance: Includes Lost, Theft, Burglary, Robbery, Fire, Flood, and Natural Disasters.
- Service Contract: Accidental Damage, Mechanical Malfunction, Electrical Malfunction, Liquid Submersion, and Power Surge
- Technical Assistance* – Device Troubleshooting, Remote Fix, Find my Device, Network Troubleshooting
- *Included with Service Contract option
- Deductibles: $0, $50 or $75 options for devices available
- Term: 1, 2, or 4-yearcoverage options are available
You can offerthis program to clients in the continental US, except Alaska and Hawaii.
You do not need to be an expert on this product. We have all the resources you need to help you sell it. All you need to do is garner interest and fill out the registration form. We take care of the rest!
Technical assistance involves providing support to enterprises or schools using this program. Our team is available via phone, online, or email to help resolve issues with their covered items. Common problems include physical damage or failures that occur during or after the original equipment manufacturer’s warranty. However, we also assist with connectivity issues such as setting up new products or resolving internet-related problems. If necessary, we may escalate the support by remotely accessing the device for a reset or related troubleshooting. If the issue lies with the internet service provider (ISP) or falls outside our scope, we assist in connecting the user with the ISP.
In cases where the problem is with the product itself, we arrange for repair or replacement. While we provide extensive support, we do not substitute software providers or handle level 3 technical tasks. Additionally, we do not replace in-house or value-added reseller (VAR) initial setup or training for new products. Our primary objective is to solve or identify problems with covered items to avoid unnecessary expenses for repairs.
How do I call in for Technical Assistance?Call 855-EDU-4-FIX (855.338.4349) between the hours of 6:00 AM and 9:00 PM Pacific Standard Time.
By phone is 6:00 am to 9:00 pm Pacific, obviously via the web or email it is 24 hours, but we are not dealing with mission critical stuff with these devices.
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Just submit a SEEdS application (link to blank app- including number of devices and value) to seeds@stuckey.com and we will return a quote proposal (link to example quote proposal). Simply return the signed proposal indicating coverage options, deductible, term, effective date and full payment. Financing options also available.
Just send their full inventory list, including make model, serial # / imei #, description of product and original purchase price
3 business days from receiving all the information requested in the SEEds request form.
Client onboarding is easy. A policy will be issued showing coverage options and how to file a claim.
Call 855-EDU-4-FIX (855-338-4349) between the hours of 6:00 AM and 9:00 PM Pacific Standard Time, or go online to www.ensureprotect.com/EDU
Yes, shipping is covered by the plan if it needs to be shipped. Otherwise, we will refer to a local resource or roll a truck to fix the issue.
(Truck roll, shipping a new computer, etc.)
Repairs are typically completed in 24 to 96 hours for devices, (commonly 72 with shipping both ways). The only time this goes to critical is if there is an issue with the ISP and we get involved with them to assure they are on it and follow through to a completed outcome and closed case. If it is a server issue this is usually handled by the company pushing the server coverages, but so much is in the cloud now that most of that has gone away. We will escalate when and where we need to, but SEEdS are really focused on the devices used to learn and teach, or business devices used in offices and in the field.
If the client wishes to take advantage of all or part of the EOL buy back option they would notify SEEdS when they would be ready for a pick up. The items will be picked up, graded, priced and a check will be issued directly to the client.